Frequently Asked Questions
Have a question?
We might just have the answer, if you can’t see what you’re looking for below though make sure you get in touch with us.
Where are Mac bikes made?
We build our bikes from the ground up in the UK on the outskirts of Sunny Barnsley to be more precise.
Where are your parts from?
Where possible, we source parts from the UK:
- Our Engine is built by Italian firm SWM,
- Frames are built in Radstock near Bath (as are Radiators and Air Boxes),
- Wheels are built in the UK,
- Bodywork from Redditch UK,
- Electronics, Engine Controller and wiring Harness, all UK made
How do I get to test ride a bike?
We’re thrilled you want to have a ride on one of our bikes – send us a message via the Contact Us page, and we’ll add you to the list.
I’d like to buy a Mac, what do I do?
Clearly you have great taste – send us a message via the Contact Us page, and we’ll keep you informed as to when you can place your order.
Do you have motorbike dealers stocking the bikes?
No – you buy direct from the factory and all bikes are built to order.
What about servicing?
You can either bring the bike to Mac HQ and we’ll give it the TLC it needs, or you can use our mobile service (for a small additional charge). You’ll also be able to take your bike to one of our trusted independents who’ll look after you and your Mac.
Can I come and see my bike being built?
You’re absolutely welcome to come and see your bike, we just need to plan this in advance to make sure the timing works for both of us.
Does it come with a warranty? And how does it work?
Your Mac comes with a 2-year warranty (T&Cs apply of course) – our aim is that you love riding and owning your Mac, so we go above and beyond to make sure that happens.
Can I service my bike myself and still maintain my warranty?
Contact us if you want to do this and we can chat how this would work
Do you offer finance?
Yes, details will be released shortly.
Can't find the answer you're looking for?
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